Refund and Return Policy

Thank you for shopping at Habit Heroics. We appreciate your business and want to ensure a pleasant experience. Our refund and return policy for both physical and digital products is outlined below.

Physical Products

  1. Return Period: Customers have 14 days from the date of receipt to initiate a return.

  2. Condition of Returned Products: Products must be returned in their original condition, unopened and unused. Products that are damaged or not in their original packaging cannot be returned for a refund.

  3. Return Process: To initiate a return, please contact our customer service team at [Contact Information]. You will be provided with a return shipping label and instructions on how to send back the products.

  4. Refund Processing: Refunds will be processed within 7-10 business days upon receipt of the returned item. Refunds will be issued to the original method of payment.

  5. Shipping Costs: Customers are responsible for the return shipping costs unless the return is due to an error on our part (e.g., wrong item sent).

Digital Products

  1. Refund Eligibility: Due to the nature of digital products, we generally do not offer refunds once the product has been downloaded or accessed. However, exceptions can be made in certain circumstances.

  2. Faulty or Misdescribed Products: If a digital product is faulty or not as described, please contact us within 3 days of purchase to discuss a resolution, which may include a replacement or refund.

  3. Technical Issues: If you experience technical issues accessing or downloading the product, please contact our support team for assistance. We will work with you to resolve the issue, which may include providing a refund if the problem cannot be fixed.

General Terms

  • Sale Items: Only regular priced items may be refunded. Sale items cannot be refunded.
  • Gifts: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
  • Contact Information: For any questions or concerns regarding our refund and return policy, please contact us at support@habitheroics.com.

We reserve the right to modify this refund and return policy at any time, so please review it frequently.

Need Help or Got Questions?

Contact us at support@habitheroics.com for questions related to refunds and returns.